Skrevet af
Ayelén Invernizzi
Senest opdateret 4 dage siden af Ayelén Invernizzi
Du kan nemt selv opsige dit purovitalis-abonnement via din egen Purovitalis-konto. Læs nedenfor, hvilke trin du kan tage for at afslutte dit abonnement.
Bemærk venligst: Du kan foretage ændringer i din abonnementsplan op til 2 dage før den næste forsendelse. Hvis du gør dette inden for 2 dage, vil ændringerne blive anvendt på din næste abonnementslevering.
Trin 1:
Log ind på din egen Purovitalis-konto med din e-mail og adgangskode.
Trin 2:
Når du er inde på din egen Purovitalis-konto, skal du klikke på "Abonnement". Klik derefter på "Abonnementsdetaljer"
Trin 3: Nederst til højre klikker du på "Opsig abonnement". Du vil blive bedt om at bekræfte, at du ønsker at opsige dit abonnement permanent.
Lykkes det ikke, så send os en besked, så hjælper vi dig, så snart vi har tid.
Cancellation Policy for Purovitalis International Subscriptions
When subscribing to Purovitalis International's service, it is important to understand the policy around cancellations, especially if the subscription includes a minimum commitment period. Below, we outline the key policies to provide clarity on subscription management.
Overview of the Minimum Commitment Period
Purovitalis International subscriptions come with a minimum commitment period of three months. This requirement arises due to the 16% discount offered as part of the subscription. This discount is exclusively available to subscribers. Therefore:
Subscriptions cannot be immediately canceled before the completion of the three-month commitment.
Early Cancellation Policy
If you wish to cancel your subscription before the three-month term is fulfilled, the following conditions apply:
Subscriptions can be canceled early by converting the subscription orders or shipments already received into one-time purchases.
To convert these into one-time purchases, you may be required to pay the price difference if the subscription discount was utilized at the time of purchase. The discount is exclusively tied to the subscription plan.
Subscription Management Options
Requesting Cancellation: Once you have met the three-month commitment, you can freely submit a cancellation request, and it will be processed accordingly.
Addressing Discounts: Any received benefits such as subscription discounts will be reconciled through the conversion process, ensuring fair pricing.
Key Takeaway
The three-month subscription commitment ensures that customers can enjoy exclusive discounts while protecting the integrity of the pricing model. For those needing to cancel early, the process allows flexibility with clear guidelines on converting orders into one-time purchases. This policy balances customer convenience with fair use of the subscription benefits. If you need further assistance with your subscription or cancellation, we recommend contacting Purovitalis International’s support team for personalized help.
What Happens When I Cancel My Subscription with Purovitalis International?
Canceling your subscription is a straightforward process, but it’s important to understand its effects and certain exceptions that may apply. Here’s a breakdown of what you need to know:
Impact of Cancelling Your Subscription
When you cancel your subscription, it will remove your access to any associated services or products tied to it. For example, if your subscription is linked to access in the Aura app, that access will no longer be available once the cancellation is processed.
Special Cases and Exceptions
While cancelling a subscription generally ends all related obligations, certain scenarios may result in seemingly unexpected outcomes:
Subscriptions with Minimum Commitment Periods: - If your subscription includes a minimum commitment period and this condition hasn’t been fully met at the time of cancellation, the subscription may still renew until this requirement is fulfilled. - For example, if your subscription requires a specific number of shipments over its term and only a portion of those shipments have been completed, the system may automatically trigger a renewal to meet the commitment.
Multiple Subscriptions on Your Account: - If you have more than one active subscription associated with your account, canceling one subscription does not affect the others. Ensure that all subscriptions are reviewed and canceled if necessary to avoid unintended renewals.
By being aware of these factors, you can manage your subscriptions effectively and avoid surprises.
Related Topics
How to Cancel a Subscription with Purovitalis International
What to Do if You’re Charged After Canceling a Subscription
Understanding Terms and Conditions for Minimum Commitment Subscriptions