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What should I do if I can’t complete my payment through the standard link on Purovitalis International?

Alanna Brown avatar
Written by Alanna Brown
Updated over a week ago

What Should I Do If I Can’t Complete My Payment Through the Standard Link on Purovitalis International?

If you encounter any challenges completing your payment through the standard checkout process on Purovitalis International, an alternative payment solution is available. This guide explains how to use an alternative payment link, its limitations, and important steps to follow after completion of the transaction.

Using the Alternative Payment Link

If you are unable to complete your payment through the standard link, you can request an alternative payment link. This backup option enables you to finalize your transaction securely and continue with your purchase.

How to Access the Alternative Payment Link:

  1. Contact Purovitalis International’s customer support or the merchant directly to request the alternative payment link.

  2. Follow the link provided to make your payment securely.

Limitations of the Alternative Payment Link

It is important to understand the limitations when using this alternative method:

  • Card Details Storage: Payments completed via the alternative payment link will not have your card details saved for future transactions. The 'save card for future payments' feature is only available through the standard checkout process, not through alternative payment methods.

Recommended Next Steps After Payment

Once you have successfully made your payment using the alternative link, inform the merchant or the Purovitalis International support team. This ensures that your order status is updated promptly and that your order progresses towards shipment.


Related Topics:

  • Standard Payment Methods at Purovitalis International

  • Troubleshooting Failed Transactions

  • Understanding the 'Save Card for Future Payments' Feature

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