Skip to main content

Damaged package

Alanna Brown avatar
Written by Alanna Brown
Updated this week

Damaged package

If your order arrived damaged, we’re here to help. You can report it in two simple ways:

  1. Email us directly – Send an email to [email protected] with clear photos of the damaged package and items. Please also include your order number so we can assist you faster.

  2. Use our Returns Portal – Submit your claim quickly through our Returns Portal by uploading photos and filling in the required details.

Once we receive your request, our support team will review it and get back to you with the next steps.

Did this answer your question?