Shipping & Returns
All questions regarding shipping and return processes
By Ayelén1 author13 articles
- How long will it take for my order to arrive?
- Has your order arrived at Pickup Point?
- Package marked as "lost" or hasn't arrived within the expected time frame.
- Import Duties & Customs Information
- How does the 30-Day Satisfaction & Returns Policy work?
- I am disabled and my package is at a pick up point so I cannot pick it up
- Purovitalis - I have entered the wrong address.
- How can I track my order?
- FDA Customs
- How can I confirm my order and ensure I receive the confirmation email?
- Can you confirm if my order has been resent?
- Damaged package
- What steps should I take to report missing items from my order, and what is the claim policy?
