How to Confirm Your Order and Ensure You Receive the Confirmation Email
When you place an order with Purovitalis International, a confirmation email is automatically sent to the email address you provided during checkout. This email includes essential details about your order and acts as a confirmation of your purchase. Below, we outline the steps and critical points to ensure you receive your confirmation email:
Automatic Confirmation Email Process
Once your order is successfully placed, our system immediately sends a confirmation email to the registered email address.
This email contains your order details, including the order number, items purchased, and the estimated delivery date.
If you do not see the email in your inbox, please check your spam or junk folder, as it might occasionally be filtered there.
Troubleshooting: Missing or Delayed Confirmation Emails
Verify Your Email Address: Double-check the email address entered at checkout to ensure there are no typos or errors.
Wait for a Few Minutes: Sometimes, there may be a slight delay in email delivery due to network or server issues.
Check Spam/Junk Folder: As mentioned earlier, your email provider may classify the confirmation email as spam.
Resend Request: If you still haven’t received the confirmation email after completing the above steps, you can contact our customer support team to request the email to be resent.
Contacting Customer Support
If you need assistance with resending your order confirmation or facing persistent issues, feel free to reach out to our customer support team. They will ensure that you receive all necessary details promptly.
Related Topics
Checking Order Status
Updating Contact Information for Orders
By following these steps, you can ensure that your order confirmation details are always accessible and up-to-date, giving you peace of mind about your purchase.