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How to add coupon code to my active subscription

Written by Ayelén Invernizzi
Updated over 2 weeks ago

💸 How Can I Use Discount Codes for Subscription Orders?

Discount codes and coupons are a great way to save on your Purovitalis subscription orders. This guide explains the policies for using discount codes and how to redeem and apply them to your subscription.


🛒 General Discount Code Policies

Keep in mind that certain conditions may apply to discount codes including one-time usage, product-specific applicability, and exclusions on recurring subscription renewals.

At Purovitalis, customers can apply discount codes at checkout to save on one-time orders. For subscriptions, discount codes can be applied directly through your account, without needing to contact support unless there’s an issue.

Additionally, certain discount codes may have specific conditions, such as being valid for one-time use only or applying only to specific products or categories. Be sure to review the terms of the discount before applying. For Vital Club Points, ensure that the 400-point redemption limit per transaction is not exceeded to avoid invalidation.


💳 Applying Discount Codes to Subscriptions

To apply a discount code to a subscription:

  1. Log in to your Purovitalis account.

  2. Go to the Subscriptions section.

  3. View your subscription—this is required to make any changes.

  4. Enter your discount code in the coupon field.

  5. The discount will be automatically applied to your next renewal.

Once applied, the code is linked to your subscription and will be applied to the next renewal only if the terms of the discount explicitly allow for subscription renewals. Note that retroactive adjustments are not allowed if the points, discount codes, or thresholds exceed the limit for past transactions.

Troubleshooting Discount Code Issues

If a discount code doesn’t work, follow these steps:

  1. Verify that the terms of the code allow for its use on subscriptions or specific products in your cart.

  2. Make sure the code hasn’t already been used or expired.

  3. Double-check for spelling and format errors when entering the code.

  4. Contact support if the above steps do not resolve the issue.


🎁 Using Reward Points for Discounts

If you’re a member of the Vital Club loyalty program, you can redeem points for discount codes: Each order has a redemption limit of 400 points, translating to a €20 discount. Points exceeding this limit cannot be applied to a single transaction.

  1. Log in to your account.

  2. Go to the Rewards section.

  3. Choose your coupon value (e.g., €5, €10, €20).

  4. Apply the coupon to your subscription or next order. Note that the discount will automatically apply only if within the limits of your points redeemed.


🔄 Subscription Benefits

Purovitalis subscriptions offer:

  • 16% off every order (e.g., a standard package priced at 137.95 € is reduced to 115.95 € after applying the discount)

  • Monthly deliveries

  • Free access to the Purovitalis Aura AI app

  • Flexibility to pause, skip, or adjust your subscription

You can manage your subscription anytime by viewing it in your account.


📞 Need Assistance?

If you have questions about applying discount codes, reward points, or managing your subscription, contact customer support at [email protected].

If you are facing trouble applying a discount code, ensure you have verified its terms and eligibility. For further guidance, review the troubleshooting steps provided above.

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