Cancellation policy – Start Plans
Start Plans include 3 monthly deliveries and continue monthly after that unless canceled.
Before 3 deliveries
You can cancel at any time, but the plan will remain active until all 3 monthly deliveries are completed.
After 3 deliveries
You can cancel at any time before your next renewal. The plan does not end automatically and must be canceled manually.
Pausing or rescheduling
You can pause or change your delivery date at any time from your account.
Returns & refunds
Subscription orders are not eligible for refunds once shipped. Products already delivered as part of a Start Plan cannot be returned.
Subscriptions are never created without your consent. Active confirmation during the checkout process ensures full awareness and agreement before starting a subscription.
How to cancel your Start Plan
Log in to Your Account: Use your email or google login to access the account.
Navigate to Subscriptions: Go to the ‘My Subscriptions’ section where all active and past subscriptions are listed.
Select the Subscription: Choose the one you wish to cancel.
Follow Instructions: Confirm the action by following on-screen prompts for cancellation.
If you need help, contact [email protected].
Our team strives to ensure clarity and assist with any subscription-related issues.