Canceling your subscription with Purovitalis is simple and can be done directly from your account.
Steps to cancel your subscription:
Log in to your Purovitalis account [here].
Go to “My Account”.
Click on the “Subscriptions” tab.
Select “View Active Subscription”.
At the bottom of the page, click “Cancel Subscription”.
Important to Know
Minimum period: Our subscriptions have a minimum term of 3 monthly renewals. This means that if you cancel before the end of this period, your subscription will remain active until the minimum term has been completed.
Returns: After the first month, returns are not possible for subscription orders. Products already delivered as part of your active subscription are not eligible for a refund.
After 3 months: Once the minimum period has passed, you are free to cancel at any time. this will not happen automatically so you need to proceed to do it manually. If an order is renewed because you did not cancel in time, we will not accept returns.
If you have any further doubts that need to clearesd you can contact us any time at [email protected]. We will get back to you as soon as we read your message.